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Payment Policy

At CASEOG, we aim to provide a seamless and secure shopping experience for our premium mobile accessories. This policy outlines the payment methods we accept and our security protocols.

1. Accepted Payment Methods

To offer you maximum convenience, we support a wide range of digital payment options:

UPI: Pay instantly using Google Pay, PhonePe, Paytm, or any other BHIM UPI app.

Cards: We accept all major Credit and Debit cards (Visa, Mastercard, RuPay, and American Express).

Net Banking: Direct transfers from over 50+ major Indian banks.

Wallets: Popular digital wallets including Amazon Pay, MobiKwik, and others.

Pay Later: Buy Now, Pay Later (BNPL) options may be available depending on our payment partner's eligibility.

2. Pricing and Taxes (GST)

All prices listed on CASEOG are in Indian Rupees (INR).

Prices are inclusive of all applicable taxes, including the standard 18% GST for mobile accessories.

Your final invoice will provide a clear breakdown of the base price and the GST (CGST/SGST or IGST) applied.

3. Payment Security

Your security is our priority.

Encryption: We use Industry-standard SSL (Secure Sockets Layer) technology to encrypt your payment data.

Data Privacy: CASEOG does not store your credit card or bank account details on our servers. All transactions are processed through secure, PCI-DSS compliant payment gateways.

Authentication: For card payments, we support 3D Secure authentication (OTP verification) to prevent unauthorized transactions.

4. Order Confirmation

Your order will only be processed once we receive a successful payment authorization.

If your payment is debited but the order is not confirmed, the amount is usually refunded automatically by your bank within 5-7 business days.

5. Cash on Delivery (COD)

We offer COD for selected pin codes within India.

A nominal COD convenience fee may apply to cover additional handling costs.

Please ensure the exact amount is ready at the time of delivery, as our courier partners may not always carry change.

6. Fraud Prevention

We reserve the right to flag and cancel any transaction that appears suspicious or fraudulent. In such cases, we may reach out to you for additional verification before processing the order.

Contact Our Support

If you experience any issues during the payment process, please contact us immediately:

Customer Support: 6366666947

Email: SUPPORT@CASEOG.COM

Availability: 10 AM – 7 PM, Monday to Saturday